Multichannel eCommerce - Xtree Solutions Sdn Bhd

Multichannel eCommerce

More Channels = More Sales

Sell Everywhere, Your Income Has No Limit Now

SiteGiant is suitable for you if...

You feel like 24 hours is not enough for you to track orders and inventory from participating marketplaces.

You find it tiring and time wasting to upload products one by one, marketplaces after marketplaces.

You are looking for an Ecommerce solution provider who allows you to consolidate all your product details, orders and inventory in one platform.
Your sales got stagnant for quite some time and looking for a new breakthrough in your business.

You are looking for a more economical option to conduct your online business.

Your business is not performing because the lack of traffic and exposure.

About Multichannel eCommerce

With multichannel eCommerce, you can sell your products on multiple places such as online marketplaces, social media platforms and webstore. By selling on more sales channels, it provides more exposure for your products, and more sales as well. Imagine shoppers in different marketplaces such as Lazada, Shopee, PrestoMall, Facebook, Instagram, WhatsApp and more browsing your products right now. It is not enough to just sell on your webstore when you first started eCommerce. So, instead of overspending on ads to generate traffic, why not let the traffic and sales come to you?

Multichannel eCommerce is the secret to many online sellers’ successes as over 4800+ online sellers are currently using SiteGiant to sync and sell everywhere as we speak.

Check out how SiteGiant can help you when it comes to multichannel eCommerce!

Marketplace Sync

Why just 1 when you can sell on multiple marketplaces?
Secret to success proven by many Malaysian Power Sellers!

manage_multiple_marketplacesManage your product listings all in one platform
List your products from SiteGiant to local and international marketplaces (Lazada, Shopee, and more) with just a few clicks.

sync_inventoryUnify inventory across all marketplaces
Ensure inventory details and stock count are accurate to prevent overselling and underselling.

backgroundDetail analytics and reporting
Allow you to review marketplace sales, track product performance and make better strategy implementation.

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Customize pricing for different marketplaces
Customize your pricing in each marketplace to capture more profit, sell online your way.

Social Commerce

Efficiently set up features to boost sales on Facebook and Instagram

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Facebook Shop
Connect, Sync, Sell. Just connect your Facebook Page to SiteGiant and sync over your products to sell.

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Facebook Messenger Shop
Increase your Facebook sales by allowing your customers to browse and buy products via Facebook Messenger.

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Facebook Smart Responder
Reduce your workload by allowing us to auto reply customers comments on your Facebook posts

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Facebook  Messenger Bot
Set up some standard replies and let Messenger Bot help you auto reply your customers’ messages.

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Instagram Shopping
Add product tags with attractive product information in your instagram post or stories and entice customers to purchase.

Webstore

A simple way to create a stunning and mobile friendly webstore without coding

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Mobile Friendly eCommerce Templates
Impress your customers with a beautiful, mobile friendly storefront.

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SiteGiant Templates Editor
Customize your storefront easily, perfect for those who isn’t equipped with IT knowledge.

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Powerful Marketing Tools
Boost sales and drive traffic to your webstore by using gift vouchers, coupons, affiliates, store credit and many more!                       Everything you need to run your marketing strategies.
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Robust overall performance analysis
Drill into store performance, customer behaviors and product trend. Learn about your customer behavior and implement                       better marketing strategies.

WhatsApp Commerce

Automate and simplify your order taking process

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Automate your order taking process
All the orders made by the customers via WhatsApp Order Form will appear in your store’s order tab. Hence, making it                       easier for you to process their orders.

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Speed up customer’s checkout process
Bypass the “add to cart” process and direct customers to the checkout section instantly to help secure your sales and                       improve your conversion rate.
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Flexibility to create your order form
You can create different order forms based on product categories, making it easier for you to send over the payment link.

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Improve inventory accuracy
When a customer places an order, it will auto-deduct your inventory to prevent overselling.

Facebook Live Commerce

Facebook Live Selling Made Simple

Automatically record orders on Live Commerce

No more manually recording all your live orders
All your bidders’ live orders will be recorded in the system, making it easier for you to retrieve the orders after the live                             session has ended.

Automatically send purchase link

Reduce your workload in messaging
After a product sale session has ended, the system will automatically send out the purchase link via Messenger to all                         the winning bidders.

Automatically deduct your inventory stocks

Save time from calculating inventory manually
It will auto-deduct your stock based on bidders’ order quantity and this way you can know the balance stock of a product.

Highest bids are best selling products

Know your best selling product
By looking at the number of bidders and total bids of a product, you will be able to find out which product is on high                           demand by your customers.

SiteGiant MultiChat

Manage multiple chats in one place

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Centralized Chat Management
Conveniently view and manage all your chats from Lazada, Shopee, Facebook Messenger and WhatsApp within one platform!

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Multiple Staff Account Access
Organize and assign permission to your staff accordingly to engage with potential customers on selected marketplace stores                           or social media account chats

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Better Response Rate and Customer Satisfaction
Notification will appear for chats with new messages so that you won’t miss out on responding to your customers.

3 Reasons Why do Multichannel Selling

Time Saving

Save your time uploading and listing products using SiteGiant. You just need to upload your products once to SiteGiant, and sync them to marketplaces (Lazada, Shopee, PrestoMall, Lelong, Amazon, Ebay etc), Facebook page and your own webstore.

More Exposure & Sales

By selling on more sales channels, you are able to reach out to more customers. There are a lot of people who are selling on Lazada and Shopee, but how about those in other marketplaces and social media platforms like Lelong, Amazon, eBay, Facebook, Instagram or WhatsApp? Putting your products in more places are able to help you to generate more income.

Proven Strategy

Proven to be effective by many ecommerce top sellers in Malaysia. SiteGiant is currently hosting 3500+ merchants and established brands.

A Series of eCommerce Integration Tools to Simplify your Work

Competitor Analysis
(Track competitor’s products)

Looking for ways to improve sales and stay competitive in the marketplaces?

Conveniently monitor your competitor’s products from Shopee and Lazada today! Stay updated on any price changes in the marketplaces and continuously gain insights to improve your product performance.

Shippop Sync
(Delivery Services)

Looking for economical shipping rates and hate queuing to ship your parcels?

SiteGiant Shipop Sync allows you to choose an economical courier service provider for all your shipping needs. Includes door to door delivery and tracking system for your shipments.

Autocount Integrator
(Accounting Software Integration)

Tired of recording your orders into your accounting system manually?

Autocount Integrator is what you need to save your time, reduce your workload and mistakes by syncing your online order details from SiteGiant to Autocount without having to key in one by one.

SiteGiant Payment Reconciliation
(Monitor Lazada Payout)

No idea whether there are any over charges on your shipping fee?

SiteGiant Shipop Sync allows you to choose an economical courier service provider for all your shipping needs. Includes door to door delivery and tracking system for your shipments.